Position: Community health liaison for research project on social navigation in emergency department patients
Location: Children’s National Health System, Division of Emergency Medicine (111 Michigan Avenue, NW and 1310 Southern Avenue, SE)
The community health liaison will serve as a link between adolescent patients and families and community health resources. This will occur as part of a research project conducted at CNHS that will examine the effects of social navigation services on adolescent patients at the point of care in the emergency department; specifically, the research team will examine whether there are reductions in ED recidivism and unmet social needs and improvements in community health resource use as a result of interaction with the social navigation team.
The job of the community health liaison will be to serve as the key member of the social navigation team. This team will include the community health liaison, a clinician (physician, PA or nurse practitioner), and the ED social worker. The community health liaison will review the results of a survey administered to adolescents during an ED visit that screens for the following social issues: education, food security, housing stability, firearms access, substance abuse, access to health care, depression and suicide, sexual health, intimate partner violence and human trafficking. For each area in which the adolescent’s responses indicate high risk, the community liaison will follow pre-developed protocols to create a referral plan for the family. This plan will then be approved by the social worker. A key component of the referral plan will be warm handoffs to accepting organizations. The referral plan will include organization contact information for each risk area, warm handoff steps completed in the ED by the community health liaison, and next steps that require completion by the family (e.g., documents to gather and phone calls to make/answer). In addition, the community health liaison will help assure that any emergency issues (e.g., suicidality) are forwarded to the team clinician and/or social worker.
The ideal candidate for this position will possess a passion for community improvement and patient interaction. She will be skilled in soliciting and conveying sensitive information to patients and families, and will pay exquisite attention to confidentiality. This unpaid position is perfect for a graduate or exceptional undergraduate student in medicine, social work, public health, nursing or physician assistant studies who needs to complete a research or community health practicum, internship or experience as part of degree requirements. In addition, valuable research experience and knowledge of community resources will be gained. There will be opportunities to assist in enrollment, consent and follow up of patients, data analysis, and manuscript preparation in addition to performing the duties of the community health liaison.
Please direct interested students to Alexandra Rucker, MD (email@example.com).