DML Services – Martin Luther King Jr. Holiday

January 16, 2019

The Information Services desk and BACC Squad Service Desk will be closed Monday, January 21, 2019 in observance of MLK Jr. Day.

The library facility remains open 24/7. Please swipe your GOCard for library access.

MGUH Affiliates: Please knock- security guard will open the door.


Enroll in Duo & maintain access to DML Resources

December 17, 2018

The Duo software,  provided by the University Information Services department, uses a process called “two-factor authentication” to ensure that Georgetown accounts are protected.

Duo enrollment is required by December 22, 2018 for anyone that has an employment relationship with Georgetown.  After the 22nd,  non-Duo users will be blocked from Georgetown accounts, including DML resource access, until enrolled.

Find enrollment directions and help on the UIS DUO enrollment page


DML Services – Winter Break 2018

December 13, 2018

banner with green holly leaves and red berries

*The library facility will remain open 24/7 to GU faculty, staff and students and MGUH affiliates during the holidays. A GoCard or MGUH ID is required at all times for entry.*

DML Services during the break:

Information Services Desk
Closed from December 21st at 8pm to January 1st.
Normal hours will resume on January 2nd.
DML Circulation Email: Inquiries sent after December 21st will be addressed as soon as possible after January 2nd.

Ask a DML Librarian
Chat: There will be no service from December 21st to January 1st.   Normal hours for chat will return on January 2nd.
DML Reference Email: Inquiries sent after December 21st will be addressed as soon as possible after January 2nd.

DML Resources and Hospital Support Email 
Inquiries sent after December 21st will be addressed as soon as possible after January 2nd.

Interlibrary Loan
DML’s Interlibrary Loan service is unavailable from December 19th to January 1st.  Any requests submitted during this time will be processed starting on January 2nd.

 

Happy Holidays!


DML Services – Columbus Day Holiday

October 4, 2018

The Information Services Desk and BACC Squad Service Desk will be

CLOSED

Monday, October 8, 2018 in observance of Columbus Day.

The library facility remains open 24/7. Please swipe your GOCard for library access.

MGUH Affiliates: Please knock- security guard will open door.


Labor Day service hours

August 28, 2018

The Information Services Desk and BACC Squad Service Desk will be

CLOSED

Monday, September 3, 2018 in observance of Labor Day.

The library facility remains open 24/7. Please swipe your GOCard for library access.

MGUH Affiliates: Please knock- security guard will open door.


4th of July Service Hours

July 2, 2018

The Information Services Desk and BACC Squad Service Desk will be

CLOSED

Wednesday, July 4th, 2018 in observance of Independence Day.

The library facility remains open 24/7. Please swipe your GOCard for library access.

MGUH Affiliates: Please knock- security guard will open door.


DML Services – Memorial Day Holiday

May 23, 2018

The Information Services Desk and BACC Squad Service Desk will be

CLOSED

Monday, May 28th in observance of Memorial Day.

The library remains open 24/7. Please swipe your GOCard for library access.

MGUH Affiliates: Please knock- security guard will open door.


Resolved: Online Guided Gross Anatomy Dissector – Download Limit Exceeded Error

April 9, 2018

4/10/18
UPDATE: This issue has been resolved.

An increase in usage of the Online Guided Gross Anatomy Dissector has triggered a setting at the vendor site aimed to protect the contents from excessive use (which can indicate non-legitimate use) and blocking access.   The company is investigating and examining the bandwidth requirements for this product.  We apologize for the inconvenience and are working to resolve the issue quickly.

Questions?  Please Ask a DML Librarian


DML Hours & Services for 3/29 & 3/30

March 28, 2018
The Information and BACC Squad Service Desk will be closed at 6:15pm on Thursday, March 29th and all day on Friday, March 30th in observance of Good Friday.
The library remains open 24/7. Please swipe your GOCard for library access.
MGUH affiliates: Please knock- security guard will open door.

DML Services and Winter Break

December 14, 2016

During the holidays, the library facility will remain open 24/7 to GU faculty, staff, students, and MGUH affiliates. A GOCard or MGUH ID is required at all times for entry.

DML Services during the break:

Information Services Desk
Closed from December 16th at 5pm to January 2nd.
DML Circulation Email: from December 17th to January 2nd, this email service will be unavailable.
Normal Desk hours and email service will resume on January 3rd.

Ask a DML Librarian
DML Reference Email and chat: From December 17th to January 2nd, these services will be unavailable.
Normal hours for both chat and email will return on January 3rd.

DML Resources, Hospital, and Computing Support Email
From December 17th to January 2nd, these email services will be unavailable and will resume on January 3rd.

Interlibrary Loan
DML’s Interlibrary Loan service is unavailable from December 16th to January 2nd. Any requests submitted during this time will be processed starting on January 3rd.