Welcome to the faculty support page for iClickers at Georgetown! Below you will find step-by-step instructions for how to set up, run, and maintain your iClicker system.

Before You Start

CNDLS supports iClicker (hardware device) and iClicker’s REEF Mobile Polling (software application) on the Main Campus. You can use either iClicker hardware, REEF, or both for polling in your class.

Before using iClicker for the first time in a course, you should do the following:

  1. Notify the GU Bookstore to add iClickers your book list for your course(s). By doing so, we can provide you with an iClicker base station and instructor remote free of charge to use in your current and future courses.
  2. Set up a consultation with CNDLS to discuss polling for your class, address any questions you have, and receive the iClicker base station and instructor remote.
  3. Provide students with written instructions for using iClickers and/or REEF mobile polling.
  4. Allow enough time for students to purchase an iClicker for the course.

Even if you’re not sure if you want to use clickers or mobile polling, feel free to request a consultation to learn more and discuss your options.

Getting Started/User Guides

The following user guides outline how to set up and run iClicker. For first time users, we recommend proceeding in the order listed below:

  1. iClicker Hardware Setup
  2. iClicker Software Setup
  3. Downloading your Roster
  4. Running your first iClicker Session
  5. Syncing your Session Data


Download the GU Custom Version of the iClicker Classic software with Canvas integration (version 7.8) here:

Download the GU Custom Version of the iClicker Classic software with Blackboard integration (version 7.8) here:

You must log in with your Georgetown NetID and password to download the software (if you are not already logged in).

To upgrade the GU Custom Version of iClicker software to the latest iClicker version, open iClicker and navigate to Help > Check for Update.

Faculty Support

For help with iClicker and REEF Mobile Polling, contact the iClicker support team at support@iclicker.com or CNDLS at cndls@georgetown.edu.

What To Tell Students

Please share this support document with your students. It contains important iClicker information, and can be copied and pasted to send to your students.

Below you will also find answers to common questions that your students may have:

Please direct students who need support to our student support page or the iClicker support team at support@iclicker.com.

Frequently Asked Questions

Q: How do I get started using iClicker?

Q: Where can I download the latest version of the iClicker software?

Q: What presentation program can I use with the iClicker system? Can I use a presentation that I have already made?

Q: Can I ask a question spontaneously in class without having a slide written?

Q: If another professor near me is using an iClicker system, will there be interference?

Q: How do I view and display voting results in class?

Q: How can I view the voting results as a bar chart after class?

Q: How are student responses saved?

Q: How many points should I make iClicker questions worth?

Q: How do I adjust the points awarded for all questions in a session?

Q: Is it possible to award more than one correct answer for a question?

Q: The computer in my classroom runs Windows, but my own computer is a Mac. Can I use iClicker with a PC and a Mac?

Q: What is REEF?

Q: What is the difference between REEF and iClicker?

Q: How do I set up my iClicker software to be REEF enabled?

Q: Will polling work if I have some students using iClicker remotes and others using REEF in the same class?

Q: Can a student use both REEF and an iClicker remote?

Q: Is there a fee to register iClicker remotes?

For more information, please consult the iClicker website.