Talking Business Resource Guide

A guide for communicating at work.

There are countless resource guides out there who will exort you to “pay attention to language and communication” in the workplace. Case in point, Steve Martin and his book Heavy Hitter Sales Linguistics, which purports to share the wisdom of our field of research through suggestions about “how to persuade.”

However, the sociolinguistics that I know is data-based, and claims are supported with evidence. That is why I have created the following resource guide, based in years of ethnographic research, featuring analysis of actual examples of language. Use it for better communication.

Talking Business manual

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